Designing Every Digital Surface for a 360° Camera Launch

Industry

Consumer Electronics

Client

360Fly

Gaps

Spotlight

Revolutionary hardware, no digital experience.

Revolutionary hardware, no digital experience.

THE GAPS

360fly had built a groundbreaking 360-degree action camera but had no digital experience to match. The product required complex technical integrations — Bluetooth pairing, hardware registration, interactive 360° video playback — across native mobile apps, web platforms, and eCommerce. With launch approaching, there was no design leadership orchestrating a unified experience across iOS, Android, desktop, and web. The challenge wasn't designing individual features — it was making the full ecosystem feel like one product.

THE ENGAGEMENT

I embedded with 360fly's product team for two years as UX lead — participating in daily standups with product, engineering, marketing, and management while owning design across every digital surface.

WHAT I DELIVERED

A cohesive digital ecosystem across mobile, web, and eCommerce.

On mobile, I designed the complete user journey from unboxing to first 360° capture — onboarding, Bluetooth pairing, account setup, hardware registration, and immersive video playback. The goal was transforming a technically complex setup into something that felt effortless in minutes. On web and desktop, I worked closely with engineering to improve eCommerce functionality — product discovery, purchasing flows, account management, and community features designed to connect users and showcase their content. Across all of it, I served as the connective tissue between marketing, product, and engineering — translating business requirements into user-centered solutions and turning technical constraints into design opportunities.

"Thanks to attentiveness and a results-driven approach, the entire ecosystem launched successfully with a holistic look and feel."

Craig E. Oaks - Dir of Software Dev at 360fly

The Impact

  • The digital experience unified across iOS, Android, desktop, web, and eCommerce into one cohesive ecosystem

  • Onboarding designed to turn complex hardware setup into an intuitive minutes-long experience

  • One design owner embedded across all platforms — eliminating disconnects between teams and surfaces

  • Cross-functional decision-making accelerated by bridging product, engineering, and marketing daily

  • A product launch that helped 360fly raise over $50M in funding

THE WORK

Design leadership for technical teams

Launch-ready customer experience worthy of your engineering—in less than 3 months

THE WORK

Design leadership for technical teams

Launch-ready customer experience worthy of your engineering—in less than 3 months

CONTACT

Let's work together.

David Crawford

Founder & Design Director

Remote in Pittsburgh, PA

OPENINGS NOW

What's your gap?

© 2026 United Experience LLC
Embedded design leadership for funded startups. I work with technical founders and engineering teams to align brand, product, and go-to-market into one unified customer experience. Fractional design lead for hardware, IoT, and SaaS teams preparing to launch, raise, or scale.

✦ EXPERIENCE ✦ UNITED

CONTACT

Let's work together.

David Crawford

Founder & Design Director

Remote in Pittsburgh, PA

Openings NOW

What's your gap?

© 2026 United Experience LLC
Embedded design leadership for funded startups. I work with technical founders and engineering teams to align brand, product, and go-to-market into one unified customer experience. Fractional design lead for hardware, IoT, and SaaS teams preparing to launch, raise, or scale.

✦ EXPERIENCE ✦ UNITED

CONTACT

Let's work together.

David Crawford

Founder & Design Director

Remote in Pittsburgh, PA

What's your gap?

© 2026 United Experience LLC
Embedded design leadership for funded startups. I work with technical founders and engineering teams to align brand, product, and go-to-market into one unified customer experience. Fractional design lead for hardware, IoT, and SaaS teams preparing to launch, raise, or scale.

✦ EXPERIENCE ✦ UNITED