Unifying a Fragmented Enterprise Software Ecosystem
Industry
Construction
Client
PJ Dick
Gaps
Systems
THE GAPS
PJ Dick's software ecosystem had grown organically over decades. Every application looked and worked differently. There was no design ownership, no system, and no real consistency — just an expanding portfolio of tools that engineers built independently. As their web and mobile footprint grew, the fragmentation was becoming a real business problem.
THE ENGAGEMENT
Embedded directly with PJ Dick's MIS team, I was their fractional design director for nine years — owning UX strategy, design system development, and product design across every major initiative.
WHAT I DELIVERED
A design system that unified an entire enterprise software portfolio.
The unified design system was based on Bootstrap — component libraries, reusable CSS/JS, and standards for navigation, data visualization, forms, and workflows — that became the foundation for every digital product across the organization. From there, I led design across the full software portfolio: a ground-up ERP modernization, ticketing and ordering systems, mobile field apps for iOS and Android, time tracking, scheduling, help desk, and interactive GIS mapping. On the ERP, I also co-led product management — releases, research, cross-functional alignment, branding, training videos, and AI integrations.
The Impact
Every enterprise application now looks, works, and feels like one product
Reusable component libraries that cut development time and cost across web and mobile
A modernized construction ERP that's dramatically easier to use
Multiple applications delivered — mobile field tools, scheduling, ticketing, help desk, and GIS mapping
What started as a design engagement became a 9-year embedded partnership built on trust and results
