Launching an Open Innovation Platform to Empower Social Entrepreneurs

Industry

Social Impact

Client

UpPrize

Gaps

Spotlight

Unifying stakeholders around a brand and plaform vision.

Unifying stakeholders around a brand and plaform vision.

THE GAPS

Pittsburgh's $1 million social entrepreneurship competition needed a brand and digital platform that could engage participants, partners, and community — while keeping a complex multi-month competition process transparent and manageable. The Forbes Funds, BNY Mellon, and program administrators each had competing priorities. Participants needed clarity, administrators needed control, and the community needed transparency. Previous platforms for similar competitions suffered from complexity, low engagement, and poor tooling.

THE ENGAGEMENT

I led the end-to-end creation of UpPrize's brand and digital platform — directing strategy, brand identity, UX, and development while facilitating alignment across multiple stakeholders with competing needs.

WHAT I DELIVERED

A brand and platform that made a complex competition feel accessible.

I started by facilitating stakeholder alignment — uncovering core needs across three distinct audiences and synthesizing them into a coherent product vision. Clear decision-making frameworks kept the project moving through potentially contentious design choices. I led brand strategy from naming through visual identity — developing a design language that communicated inclusiveness and opportunity while differentiating UpPrize from traditional business competitions. The "Everyone Wins" positioning became the foundation for all communications. For the platform, I designed the experience around the Idea Card concept — a single source of truth for each submission that simplified what could have been fragmented across multiple tools. Dynamic timelines, contextual feedback, and messaging features kept participants on track while giving administrators control over hundreds of submissions.

"They really listen and their work is exceptional."

Kate Dewey - Former President of The Forbes Funds

The Impact

  • Launched a platform that supported the distribution of $1 million in awards to social entrepreneurs across Pittsburgh

  • Unified The Forbes Funds, BNY Mellon, and program administrators around one approach that made the competition accessible to first-time participants

  • Created a brand identity that communicated something different — more inclusive, more transparent, and invested in helping social entrepreneurs succeed

  • Transformed an overwhelming multi-month process into something participants could navigate confidently with clear guidance at every step

  • Gave administrators tools to manage hundreds of submissions efficiently

THE WORK

Design leadership for technical teams

Launch-ready customer experience worthy of your engineering—in less than 3 months

THE WORK

Design leadership for technical teams

Launch-ready customer experience worthy of your engineering—in less than 3 months

CONTACT

Let's work together.

David Crawford

Founder & Design Director

Remote in Pittsburgh, PA

OPENINGS NOW

What's your gap?

© 2026 United Experience LLC
Embedded design leadership for funded startups. I work with technical founders and engineering teams to align brand, product, and go-to-market into one unified customer experience. Fractional design lead for hardware, IoT, and SaaS teams preparing to launch, raise, or scale.

✦ EXPERIENCE ✦ UNITED

CONTACT

Let's work together.

David Crawford

Founder & Design Director

Remote in Pittsburgh, PA

Openings NOW

What's your gap?

© 2026 United Experience LLC
Embedded design leadership for funded startups. I work with technical founders and engineering teams to align brand, product, and go-to-market into one unified customer experience. Fractional design lead for hardware, IoT, and SaaS teams preparing to launch, raise, or scale.

✦ EXPERIENCE ✦ UNITED

CONTACT

Let's work together.

David Crawford

Founder & Design Director

Remote in Pittsburgh, PA

What's your gap?

© 2026 United Experience LLC
Embedded design leadership for funded startups. I work with technical founders and engineering teams to align brand, product, and go-to-market into one unified customer experience. Fractional design lead for hardware, IoT, and SaaS teams preparing to launch, raise, or scale.

✦ EXPERIENCE ✦ UNITED